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Maintenance Agreement
A maintenance agreement is an arrangement between you and
WesTechs that provides your company with complete support for all of
your systems for a flat rate every month.
Once an agreement has been established, you will immediately
benefit from:
* Simplified budgeting. You can budget on the same cost of our
expertise every month and we will provide projections on any
recommended future purchases.
*All-inclusive solutions. You will have access to every service
we offer. From a wireless network to a web site, we will take care
of your every technology need.
*One free VoIP line. Get unlimited long distance to the United
States and Canada using our VoIP service.
*Offsite backups. Use our offsite backup service to place a copy
of your important information on our secure backup server.
*24x7 monitoring. Agreement holders are entitled to participate
in our network monitoring program to help ensure maximum uptime and
availability.
*Automatic responses. If our network monitoring center detects a
problem with your equipment, we will dispatch a consultant 24 hours
a day to correct the problem (depending on severity).
*Telephone support. You and your employees will have direct
access to a support consultant, regardless of their issue or
question. Simply pick up the phone to get a question answered or
obtain help with a problem or task.
*Liaison services. We will represent you or your company when
speaking to your Internet provider, telephone company, software
vendor, or any other technology company you designate. This
typically results in better communication and faster problem
resolution.
*Periodic audits. We will inspect your technology equipment
end-to-end and offer recommendations on how to save money. We have
discovered unused phone lines, found less expensive Internet,
telephone, and long distance services and more. The goal of an
audit is to increase productivity and reduce costs.
As you can see, there are many benefits of a maintenance
agreement with WesTechs. The best way to get started is to take
advantage of our free consultation.
Following the consultation we will present you with a written
proposal detailing the agreement.
If you have any questions or for more information please
contact us anytime.
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