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About Our Remote Support System
Our remote support system
is a quick and easy way to allow a consultant to access your
computer remotely.
Providing technical support is usually
easier when the consultant can be in front of the computer. Most
problems, however, are simply in nature and are solved within a few
minutes, which can make the travel time and expense of a consultant
unwarranted.
Our remote support system eliminates consultant
travel time and expense by providing an instant connection to your
computer. With your permission, the consultant can see your screen
and operate your mouse and keyboard.
The software is easy to
use and requires minimal user intervention. Authorization is
required by the user to allow the consultant to connect to your
computer. The software removes itself automatically when it is
closed.
If you have additional questions about our remote
support system, please ask your consultant or feel free to
contact us.
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