How to Update the Directory

The directory is a shared list of contacts on all phones.

You can use the directory for employees, vendors and more.

Step 1- Use a web browser on a computer such as Chrome or Firefox and log into your phone system. You will need the telephone system IP address and your username and password. If you do not have this information please contact us.

Step 2- Once you are logged in, click on the menu at the top left (2a) and then the Auto Provisioning button (2b).

Step 2- Click on Phonebook (3).

Step 3- To add a new entry, click on Add (3a). To edit an existing entry, click the pencil icon (3b).

Step 4- Enter or update name in the Nickname field (4a). Enter the phone number in the Office Number field (4b).

When entering the number, enter it exactly as you want it to be dialed. For example, enter 9 before the number if it is an outside call.

When done, click Save (4c).

The phones update every 3 to 4 hours. The new information entered into the Directory will appear once this update occurs.

The Directory is accessed by pressing the Directory button on the phone.

Be sure to download the quick reference cheat sheet for your phone