Your IP address and standard web browser information is collected when you visit our websites. If you complete any forms on our websites, we may collect information including but not limited to your name, e-mail address, telephone number, address and other similar information. When you access our websites, we may use “cookies” to track how you use our websites. Cookies are small data files that tell us various things such as how many pages on our website you visit, how long you visit, etc. Once you logoff or close your browser these cookies are destroyed and are no long used. We also use other cookies that last longer. These are used to store information such as your username or e-mail address so that it is not necessary to manually enter this information each time you wish to access a secure portion of our websites.
PII within this Policy refers to information that is associated with a specific person or individual. We do not consider aggregate and anonymous information as PII. PII is protected by various physical and electronic security measures. Physical measures include physical access controls that restrict access to computer equipment. Electronic measures may include but are not limited to firewalls, encryption and intrusion detection systems.
When providing “voice over Internet protocol” (“VoIP”) services, we collect subscriber list information, which is limited to your name, address and telephone number. We also collect information about the quantity, technical configuration, type, destination, location, and amount of your use of the VoIP services and information contained on your telephone bill concerning the type of phone services and features you receive. That information, when matched to your name, address, and telephone number, is known as Customer Proprietary Network Information (“CPNI”). CPNI does not include subscriber list information by itself.
We use PII only to provide our customers and website visitors with a safe, efficient, interactive and customized experience. Your personal information may be used to:
provide you with the information and support you request;
customize, monitor and improve the content and layout of material on our website.
PII and CPNI is never shared with any 3rd party companies unless we are legally obligated or required to do so in order to deliver our services. We may share your PII and CPNI with law enforcement, government officials or other third parties when we are compelled to do so by a subpoena, court order or other similar legal procedure. We will not sell, rent or other disclose your PII to any kind of marketing companies.