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How to Talk to Children About Online Safety

Over 7 million children under 13 have Facebook profiles. Although many adults were past adolescence when they started the Internet, children were raised with it being a normal part of their life. Mashable has put up a great article about how to talk to your children...

Add off-site to your backup plan

Let’s start by assuming that everyone out there does backups on a regular basis. We all know that isn’t true, but it is a dream that needs to be in place for this article. If you aren’t backing up, using one of the products mentioned here is a great...

Solved: User not appearing in Openfire IM

We like to share little tidbits like these on our blog for the benefit of everyone else on the Internet. We had a rather perplexing support issue today that we resolved. A client was using an open source instant messaging platform consisting of Spark and Openfire. It...

Don’t use e-mail from your Internet provider

An issue we come across often when helping home users is that they lose their email address when they switch Internet service providers. For example: when you sign up with Suddenlink, AT&T U-Verse, Grande, Cable One, etc, you are given several e-mail addresses to...