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Setup and Enroll Duo Multi-Factor

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Setup Your Duo Multi-Factor Account


Duo is a smartphone app that provides an additional layer of security when you attempt access various company resources.

When you attempt to sign into a Duo-protected resource a push notification will be sent to your smartphone. Once you tap the allow button the sign-in is complete. This provides a second or “dual factor” authentication to help increase security.

1-You will receive an email from Duo inviting you to complete the enrollment. The email will come from “Duo Security Enrollment” with an address of “no-reply@duosecurity.com”.

The email will include a link to get started. Click this link to visit the Duo website.

2-Once the webpage loads click the “Start Setup” button.

3-Choose “Mobile phone” and click “Continue”.

4-Enter your 10 digit phone number, check the box to confirm its accuracy and click “Continue”.

5-Choose your phone type and click “Continue”.

6-Add the Duo mobile app from your App Store:

Duo on Apple Store

Duo on Google Play

7-Open the Duo app

8-If prompted it is important to allow notifications from th app.

9-Tap “Add Account”. You may be asked if Duo can use the camera in order to scan codes. Scan the QR code to add the account.

10-When asked about “When I login options”, we recommend using “Automatically send this device a Duo push”.

11-Click “Finish Enrollment”.

Now that Duo is installed on your device, see our other Duo guides here.

Still need help?

 Westechs LLC

3001 W Loop 250 N
Suite C105-324
Midland, Texas 79705

(432) 242-2700 Midland
(432) 363-5200 Odessa

(888) 726-6222 Toll-Free

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