Midland (432) 242-2700 | Odessa (432) 363-5200

Enroll Your Smart Device With Duo

  1. Home
  2.  → 
  3. Support
  4.  → 
  5. Multi-Factor Authentication Support
  6.  → Enroll Your Smart Device With Duo

Setup Your Duo Multi-Factor Account


Duo is a smartphone app that provides an additional layer of security when you attempt access various company resources.

When you attempt to sign into a Duo-protected resource a push notification will be sent to your smartphone. Once you tap the allow button the sign-in is complete. This provides a second or “dual factor” authentication to help increase security.

1-You will receive an email from Duo inviting you to complete the enrollment. The email will come from “Duo Security Enrollment” with an address of “no-reply@duosecurity.com”.

The email will include a link to get started. Click this link to visit the Duo website.

2-Once the webpage loads click the “Start Setup” button.

3-Choose “Mobile phone” and click “Continue”.

4-Enter your 10 digit phone number, check the box to confirm its accuracy and click “Continue”.

5-Choose your phone type and click “Continue”.

6-Add the Duo mobile app from your App Store:

Duo on Apple Store

Duo on Google Play

7-Open the Duo app

8-If prompted it is important to allow notifications from th app.

9-Tap “Add Account”. You may be asked if Duo can use the camera in order to scan codes. Scan the QR code to add the account.

10-When asked about “When I login options”, we recommend using “Automatically send this device a Duo push”.

11-Click “Finish Enrollment”.

Now that Duo is installed on your device, see our other Duo guides here.

Still need help?

 Westechs LLC

3001 W Loop 250 N
Suite C105-324
Midland, Texas 79705

(432) 242-2700 Midland
(432) 363-5200 Odessa

(888) 726-6222 Toll-Free

Privacy Policy | Careers | Service Status | Become a Vendor

Copyright 2023 Westechs LLC - All Rights Reserved
Westechs is licensed by the state of Texas for security services - License Number B20675
Telecommunication products and services provided by Westechs Communications LLC (dba "Westechs")