Setup LTS Connect as a Master User

How to setup the LTS Connect App as a Master User

NOTICE: These steps should be performed by the business owner or homeowner as it links the recorder to a master account. This master account can then share camera access with other employees or family members. IF THE ACCOUNT USED FOR THIS SETUP BECOMES UNAVAILABLE (FOR EXAMPLE – IF AN EMPLOYEE LEAVES), A SERVICE CALL MAY BE REQUIRED TO RESET THE RECORDER TO ACCOMODATE A NEW MASTER ACCOUNT.

Once the master user is created and able to see the cameras, please use this guide to grant access to your cameras to additional people.

If you already have a LTS Connect account and are adding a new camera system you can jump to Step 12 below.

All effort is made to provide complete and accurate information within this guide. However, due to the ever-changing nature of technology some of the information may be out of date. If you purchased security cameras from Westechs, please contact us for help setting up your apps.

1. Android users: download and install “LTS Connect” by LT Security from the Google Play Store.

2. Apple users: download and install “LTS Connect” by LT Security Inc. from the Apple App Store.

3. Once installed, open up the app. The app may ask for permission to send you notifications and other options.

You don’t need to allow location, but you must allow notifications.

4. You might be asked to agree to terms of service and so on. You must agree to continue to use the app.

5. You will be asked for your region. Choose “USA” (if not already chosen) and tap “OK”.

6. Tap the “Login/Register” button.

7. You need to register an account to use LTS Connect. Doing so saves the devices you have access to so that when you login on other devices you do not have to add them again. Tap the “Register” link. You will need to agree to any terms of service to continue.

8. Verify that “USA” is selected then tap the check mark in the top right.

9. If you are asked to enter an email address, tap “Register by Mobile Phone Number” at the bottom.

10. Enter your mobile number including your area code. Enter a password to create your LTS Connect account, then tap “Get Security Code”.

11. You will receive a 4 digit code via text message. Enter the code then tap “Finish”. If you do not receive a code, wait until the timer finishes counting down and then tap “Get Again”.

12. Tap the blue “Add Device” button.

(If you already have one or more recorders listed here, tap the + icon at the top right, then choose “Scan QR Code”.)

13. Scan the QR code on the recorder. It is locked on a small silver and black sticker on the top right bottom corner of the recorder. If you do not have access to the recorder or QR code, skip to step 13a. Otherwise, skip to step 14.

13a. If you do not have access to the QR code, tap the pencil icon at the top right.

13b. Enter the serial number of the recorder then tap the save icon at the top right.

14. You should be presented with a screen similar to below. Tap the “Add” button.

15. Enter the verification code then tap “OK”. If you do not have your verification code please contact us.

16. Click “Next” on the Adding Completed screen.

17. Add a description (alias) to your camera system such as “Office” or “Warehouse”, then tap “Save”.

18. Tap on the image of the recorder to start your live view session.

NOTICE: These steps should be performed by the business owner or homeowner as it links the recorder to a master account. This master account can then share camera access with other employees or family members. IF THE ACCOUNT USED FOR THIS SETUP BECOMES UNAVAILABLE (FOR EXAMPLE – IF AN EMPLOYEE LEAVES), A SERVICE CALL MAY BE REQUIRED TO RESET THE RECORDER TO ACCOMODATE A NEW MASTER ACCOUNT.

Once the master user is created and able to see the cameras, please use this guide to grant access to your cameras to additional people.