Midland (432) 242-2700 | Odessa (432) 363-5200

Hold

Be sure to download the quick reference cheat sheet for your phone

Hold allows you to put a call on hold on your phone and retrieve it on your phone

 NOTE: Hold is tied to a specific phone. You cannot put a call on hold on phone A and pick it up on phone B. The same phone must be used to place and remove a call on hold. To put a call on hold and retrieve on a different phone, use Call Park instead.

Put a Call on Hold

With a call in progress, press the Hold button.

The system put the call on hold. Reminder tones will be played every 60 seconds to let you know that you still have a call on hold.

Remember that Hold only works on your phone – you do not put a call on hold to retrieve it elsewhere. Instead – Park the call.

Take a Call Off Hold

Press the Resume key. This will take the call off of Hold.

Be sure to download the quick reference cheat sheet for your phone

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 Westechs LLC

3001 W Loop 250 N
Suite C105-324
Midland, Texas 79705

(432) 242-2700 Midland
(432) 363-5200 Odessa

(888) 726-6222 Toll-Free

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