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How to Talk to Children About Online Safety

Over 7 million children under 13 have Facebook profiles. Although many adults were past adolescence when they started using the internet, children were raised with it being a normal part of their life. Mashable has put up a great article about how to talk to your...

Add off-site to your backup plan

Let’s start by assuming that everyone out there does backups on a regular basis. We all know that isn’t true, but it is a dream that needs to be in place for this article. If you aren’t backing up, using one of the products mentioned here is a great...

Solved: User not appearing in Openfire IM

We like to share little tidbits like these on our blog for the benefit of everyone else on the internet. We had a rather perplexing support issue today that we resolved. A client was using an open-source instant messaging platform consisting of Spark and Openfire. It...

Don’t use email from your internet provider

An issue we come across often when helping home users is that they lose their email address when they switch internet service providers. For example: when you sign up with Suddenlink, AT&T U-Verse, Grande, Cable One, etc., you are given several email addresses to...