Tech & Security Blog
VDI won’t provision new virtual desktops
We got a call from a client recently in which a new employee couldn't log onto their new virtual desktop. The usual tricks didn't work. The thin client would attempt the session but would give the following error: "The desktop currently has no desktop sources...
Westechs launches complete IT guest solution for hotels
Westechs is pleased to announce the general availability of a new product designed for hotels, resorts and the hospitality industry. Hospitality Solutions (HS) is a complete support package for guests and staff that includes technical support, wireless internet and...
GoDaddy outage: Make your DNS redundant
The recent massive outage at GoDaddy (a popular domain registrar) highlighted a problem commonly found in many network and internet configurations. The lesson learned? Don't put all of your eggs in one basket.DNS, or Domain Name System, translates domain names into IP...
Word sends zero pages to printer when a document has sections
We recently encountered an issue where a user would attempt to print a document with a specified page range but zero pages would be sent to the printer. It turns out that the document contained numerous sections and Word requires different instructions to print a page...
Adobe releases latest Acrobat patch
Adobe has released the latest patch for their Acrobat product. If you are running Adobe Acrobat you should visit their site to download and install the latest update. It is important to keep products like Adobe up to date as they are a common avenue for attacks from...
Nifty app for iPhone and Android – Glympse
Are you running late to meet someone? Are you on a road trip with someone waiting for your arrival? Glympse, a free app for your iPhone or Android device, will let you temporarily share your location with anyone of your choosing. Glympse is a free application...
Adobe Reader and Acrobat trying to print on both sides of the paper
We recently encountered an issue with a client that had multiple machines running either Adobe Acrobat or Reader in which a PDF would always try and print to both sides of the paper. The issue appeared suddenly and seemingly without cause. It turns out to be a bug in...
Need help opening an unknown file? Use Wolfram Alpha
Have you ever come across a file with an extension you don't recognize? Or perhaps someone emailed you a file you can't open? (Be careful with this one - make sure you were expecting the file and you trust it! Malicious software loves to arrive via email.) Head over...
What to really look for when buying a printer
Printers are extremely cheap these days and there is no shortage of the selection available. There are many manufacturers offering plenty of different models. But how do you know which one is right for you? The first step to choosing a printer is figuring out if you...
Never lose instructions or owner’s manuals again
Here is a handy tip that almost anyone can use at work or home - how to never lose a set of instructions or an owner's manual. How many times have you purchased something that comes with a simple or detailed set of instructions? How many times have you ended up...
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